Translate Your Clinical Skills to Make a Career Transition

Female vet in lab

When transitioning to a new career, it can be a daunting task to translate the skills you’ve gained in clinical veterinary practice into more universally applicable terms. We can help! One of the most effective ways to approach this task is to define your skills using behavioral competencies.

BEHAVIORAL COMPETENCIES

Behavioral competencies are the qualities you demonstrate in your work. We’ve compiled a chart below that lists broad definitions of the competencies (and what they encompass) and ties them to skills learned in clinical veterinary practice. Use the chart to help reframe the skills you’ve mastered in your years of clinical veterinary practice in terms that are understood outside of clinical medicine. Consider how your specific skills, knowledge, and abilities fit within these categories. This list is not comprehensive but provides a starting point to learn how to think of and describe your experiences using general business terminology to develop a competency-based resume and to speak with future employers. Remember to carefully review the job opening/ description to tailor the competencies to the job you are seeking.

Behavioral Competency List
Behavioral Examples: Competency: Definition:

Practice Management

  • Practice management software
  • Laboratory equipment
  • Herd/nutrition management software
Technology Management Keeps up to date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.

Practice Management:

  • Inventory management
  • Partial or enterprise budgets for clients
Financial Management Understands the organization’s financial processes. Prepares, justifies, and administers the program budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities
Practice Management:
  • Client outreach projects
  • Practice growth
  • New services/equipment
Entrepreneurship Positions the organization for future success by identifying new opportunities; builds the organization by developing or improving products or services. Takes calculated risks to accomplish organizational objectives.
Practice Management:
  • Practice business plan
  • Herd improvement plan
Strategic Thinking Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization locally and in a global environment. Capitalizes on opportunities and manages risks.

Practice Management:

  • Diagnosis, treatment plan, and prognosis
  • Triage client interactions
  • Employee/associate veterinarian management
Decisiveness Makes effective and timely decisions, even when data are limited or solutions may have unpleasant consequences. Weighs the impact and implications of decisions.

Continuing Education/Advanced Training

  • Diagnosis and treatment plans
  • Client interactions
Flexibility Demonstrates openness to change and new information. Rapidly adapts to new information, changing conditions, or unexpected obstacles.

Practice Management:

  • Diagnosis
  • Treatment plan
  • Prognosis herd evaluations
  • Client interactions
Problem Solving Identifies and analyzes problems. Weighs relevance and accuracy of information. Generates and evaluates alternative solutions. Makes recommendations.

Practice Management:

  • New client programs
  • Continuing education
  • Improving client communication and compliance
  • Growing the practice base
Creativity and Innovation Develops new insights into situations. Questions conventional approaches; encourages new ideas and innovations. Designs and implements new or cutting-edge programs/processes.

Practice Management:

  • Average client transaction
  • Production levels
  • Employee handbooks
  • Standard operating procedures
  • Employee/associate veterinarian management
  • Regulatory compliance
Accountability Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes and implements corrective and/or preventative actions. Complies with established control systems and rules.

Practice Management:

  • Employees/associate veterinarians/clients/referral veterinarians interactions
  • Continuing education/ advanced training
Customer Service Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services. Demonstrates commitment to continuous improvement.

Practice Management:

  • Clients, pharmaceutical representatives, referral veterinarians
  • Community outreach
  • Multi-practice agreements
Partnering Develops networks and builds alliances. Collaborates across boundaries to build strategic relationships and achieve common goals.

Practice Management:

  • Training for employees/associate veterinarians/clients
  • Evaluation systems for employees/associate veterinarians
  • Hiring/firing/raise or bonus decisions
  • Job fairs
Human Capital Management Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures employees are appropriately recruited, selected, appraised, retained, and rewarded; identifies performance challenges and takes appropriate action. Manage a multisector workforce and a variety of work situations.

Practice Management:

  • Employee/associate veterinarian management
  • Client interactions
Influencing/Negotiating Persuades others. Builds consensus through give and take. Gains cooperation from others to obtain information and accomplish goals.

Practice Management:

  • Employee/associate veterinarian management
  • Client interactions
Team Building Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.

Practice Management:

  • Training for employees/clients
  • Evaluation systems for employees/associate veterinarians
  • Continuing education
  • Mentoring
Developing Others Coaches others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to expand skills through formal and informal methods.

Practice Management:

  • Employees, associate veterinarians, partners
  • Client relationships
  • Client complaints
Conflict Management Encourages creative tension and constructive differences of opinions. Anticipates and takes steps to prevent counterproductive confrontations. Manages and resolves conflicts and disagreements in a constructive manner.

Practice Management:

  • Employee/associate veterinarian management
  • Client interactions
Interpersonal Skills Treats others with courtesy, sensitivity, and respect. Considers and appropriately responds to the needs and feelings of different people in different situations.

Client Interactions:

  • Employee/associate veterinarian training
  • Continuing education, organized veterinary medicine involvement
  • Career Days
Oral Communication Makes clear and convincing oral presentations. Listens effectively. Clarifies information as needed. Facilitates open communication.

Practice Management:

  • Standard operating procedures in clinic/on farm
  • Medical records, client communications
  • Newsletters, articles
Written Communication Writes in a clear, concise, organized, and convincing manner for the intended audience.

Practice Management:

  • Open house/clinic days
  • Working with shelters/rescue groups
  • Community groups, volunteering, career days, etc.
Public Service Motivation Shows a commitment to serve the public. Ensures actions meet public needs. Aligns organizational objectives and practices with public interests.

Note: This chart is not comprehensive, but you can use it as a starting point to learn how to describe your experiences using general business terminology.

TRANSLATION IN ACTION

The translation process is easier than you think. Let’s take an example. Say you have practice management experience. On the chart, you can see that ”practice management” is a skill set listed for several behavioral competencies. This is because when you have experience in practice management, you master many different abilities—human resource management, financial management and technology management.  Now,  ”practice management” becomes a broad and universally understood multi-skill set that any recruiter or potential employer can understand and appreciate!

COMPETENCY-BASED RESUME

Once you’ve identified your behavioral competencies, the next step is to develop a resume that reflects the various ways in which your DVM degree and experience provide the desired skills for a recruiter or human resource manager.

This sample resume is presented as a reference for understanding how to use behavioral competencies in a non-traditional resume or CV. A traditional or chronological resume is based on work history and positions held, typically listed in reverse chronological order. A competency-based resume emphasizes skills and experiences gained over the entirety of your career. Work history is included at the end of the resume but is not the main focus.

Sample Direct Competency Based Resume

One final note: One size does not fit all when it comes to resumes. Make sure you tailor your resume for each specific job position based on identifying key words and competencies required in the job description.

Good luck!